Your terms and conditions of use 

Please read these Terms and Conditions carefully before using the Site. By using this Site you signify your consent to these Terms and Conditions. If you do not agree to the Terms, please do not use the Site.

Product Authenticity

Onewatchforyou.com sales all original watches only. All our watches are original brand products.

Authorized Dealer

We are  Authorized Dealer for all the brands that we carry. We´ll be happy to meet you at our physical store Joyería Jambor (www.joyeriajambor.com) anytime you please.

Guarantees

We are authorized dealer for all the brands that we stock. All our items come in original packaging with manufacturer warranties and original leaflets (where provided). Terms and conditions of the guarantees vary from manufacturer to manufacturer and are described in detail in each watch’s product description, , but generally each watch is guaranteed for 24 months. The worldwide guarantee covers manufacturing defects. Official worldwide guarantees ensure that the watches can be taken to any authorized dealers, both in Spain and abroad. 

Delivery Conditions

Watches are insured during the shipping until reaching the customer.

www.onewatchforyou.com can ship your chosen watch anywhere in the world. However, for security reasons we reserve the right to exclude crisis countries or regions from this service.

You can even pick up your watch from our phisycal store in Cáceres. The pick up is free of charge. Please contact us to make an appointment. 

Shipping

Our products are shipped by DHL Express (Europe Union Countries)-From 24 hours to 48 hours, UPS Express, MRW,Correos. When your order is shipped, we'll send you an e-mail containing your tracking number. You can use this to follow the progress of your shipment on the Internet at all times.

Orders shipped by DHL, UPS, MRW can be tracked at their own sites.

Free Shipping Worldwide

Payments

Onewatchforyou aims to make online shopping as uncomplicated as possible. We offer a variety of payment methods so that customers can chose the one that works best for them.

+ Credit Card (VISA, MASTERCARD, AMERICAN EXPRESS, ETC). Technology: 3D Secure by BBVA.

+ PAYPAL (VISA, MASTERCARD, AMERICAN EXPRESS, ETC)                                                                                                                      
+ Wire transfer.

Onewatchforyou.com  usually receives domestic wire transfers the same business day; international wire transfers about two to four business days to process. Please contact onewatchforyou.com  after the anticipated wire transfer date so we may check our records for your payment.

Prices

Our prices include packaging, transport and insurance.

All of our prices are inclusive of VAT. 

For countries outside the EU where VAT does not apply, this will be deducted automatically in the price given. 

For countries outside the EU: Import Duty and taxes will be paid for the customer.

Returns Policy

www.onewatchforyou.com strives to provide the highest levels of customer service to our clients. All of our products are 100% authentic, guaranteed to be brand new, never used, with original papers and warranty and are backed by our 30-day money back guarantee. 

If you are not satisfied with our product(s), you get the possibility to return the product within 10 days. Starting on the day after receipt of the product(s) ordered by or on behalf of the consumer. 

When returning a product, a copy of the invoice is required. Products that have been returned without a copy of the invoice are not accepted. 

Please return the item you purchased in the original new and unused condition, unworn and unaltered, in their original packaging, with all original paperwork, blank warranty cards, manuals, parts and accessories. "New and unused" condition means that there are no scratches, marks, or blemishes on the item; tags and protective stickers have not been removed; there are no signs of wear on the product or the case; and the product must not have been re-sized or altered in any way.

Upon receipt of returned item, we’ll fully inspect the product and if it comes back in the original new and unused condition, we’ll process refund. We cannot accept returns on items with visible signs of wear, abuse, or otherwise altered or tampered with.

Please note that watch can be dinged and scratched even if you wear it for only a few hours. We cannot accept a return of any item with any signs of wear if you expect  refund.  

Returning products are only accepted by us if these have been announced in advance and if the shipment costs have been entirely paid for by the customer.

If when you receive your purchase, there are any noticeable issue or damages, or if the item is not what was ordered, please contact onewatchforyou.com  within 5 days of receipt of your shipment to make the necessary corrections. 

Product Availability

Our stock changes constantly. After an order is placed, the customer will receive an order confirmation via email. We will notice you the time we need to process the order and shipment. If we don´t have the watch you are buying in our stock, we will take from 2 to 10 days to get the piece from the manufacturer. Keep in mind that we are authorized dealer and we are able to make the process shorter. We work hard to ship your order as fast as we can. When the order ships, a shipment tracking number will be provided to the customer via email. For package tracking, please go to our "Shipping" section above.

Special Requests

If you are interested in a watch that does not feature in our  catalog, please ask - we'll be delighted to quote you an attractive price. 

JamborStore ( www.onewatchforyou.com ) reserves the right to deny or accept whatever order for any reason.